Terms and Conditions

Booking & Payment 

  • Payment is due before your session. 

  • Prices are subject to change for future bookings (not already purchased services).

  • Package sessions must be used within 100 days of purchase. 

  • Packages are non-transferable. 

Cancellations & Rescheduling 

  • Sessions may be rescheduled with at least 24 hours’ notice. 

  • Cancellations with less than 24 hours’ notice are forfeited with no refund. 

  • No-shows forfeit the session. 

  • In the event of illness or emergency, you may receive an exception at my discretion. 

  • If technical issues prevent or significantly interrupt a session, I will make reasonable efforts to reach a fair solution. 

Late Arrival 

  • A session begins and ends on time. If you are late, I will happily meet with you until the time the session concludes. If you anticipate being late, please let me know as soon as possible. 

Refund Policy 

  • No refunds will be issued. 

  • If I am unable to complete a service for you, a refund will be issued based on the amount of work left to finish. 

  • If I need to cancel due to illness or emergency, I will notify you as soon as possible. The session will be rescheduled at a mutually agreeable time, or you may choose to receive a full refund for that session. 

Between-Session Support

  • Each service has unique between-session support rules as detailed on our website. 

  • Between-session support is intended for brief questions and clarification. Extensive feedback, new writing requests, or multiple follow-up questions may require booking additional services. 

Turnaround Times 

  • Each service has unique turnaround times as detailed on our website. 

  • Custom project timelines are agreed upon individually. 

  • Turnaround times are estimated based on the agreed-upon scope of work. If unforeseen circumstances require additional time, I will communicate the delay promptly and we will come up with a solution that is fair. 

Client Responsibilities 

  • Client agrees to attend sessions prepared, submit materials on time, communicate honestly, and respond to requests for information.

  • I cannot guarantee a specific outcome. Client understands that results depend on many factors, including your effort outside of sessions. 

  • I am not liable for decisions made by third parties, including but not limited to, teachers, admissions officers, and employers. 

Scope of Work

  • If the scope of a project changes after work has begun, additional time or fees may be required. Any changes will be discussed and approved before additional work is completed. 

Academic Integrity 

  • Services are intended to support learning and skill development. Clients are responsible for following their school’s academic integrity policies. I reserve the right to decline any requests that could violate those policies. 


Artificial Intelligence 

  • I reserve the right to choose not to edit or revise work generated by AI. 

Right to Refuse 

  • I reserve the right to refuse service to clients who are repeatedly disruptive or disrespectful, violate these policies, or fail to meet their payment obligations. 

Accuracy of Information 

  • Clients are responsible for ensuring that any factual information, experiences, achievements, dates, or credentials they provide are truthful and accurate. I will not create or edit material that contains false or misleading information.

By booking any of my sessions or services, you agree to these policies.

Privacy Policy

Effective Date: July 22, 2026

Your privacy is important to me, and I am committed to protecting the information you share while using my services.

Depending on the services you request, I may collect:

  • Name

  • Email address

  • Phone number (if provided)

  • Billing information

  • Appointment and scheduling information

  • Intake form responses

  • Documents and information you voluntarily submit, including essays, resumes, cover letters, scripts, personal statements, or other writing materials

  • Communications sent through email, contact forms, or other approved communication channels

Payment information is processed through secure third-party payment providers. 

How Your Information Is Used

Your information is used only for legitimate business purposes, including:

  • Providing writing, editing, tutoring, and coaching services

  • Scheduling appointments

  • Processing payments

  • Responding to questions and support requests

  • Maintaining client records

  • Improving my services and business operations

  • Complying with legal obligations when required

I do not ever sell or rent your personal information.

Confidentiality

Your documents and personal information are treated as confidential.

I will not share, publish, distribute, or disclose your work or personal information without your permission unless:

  • Required by law;

  • Necessary to process payments or provide services through trusted third-party providers; or

  • Needed to protect my legal rights or the safety of others.

Your work will never be used as a testimonial, portfolio sample, or marketing material without your explicit permission.

Academic Integrity

While I may review, edit, coach, or provide feedback on your work, you remain responsible for complying with your school's academic integrity policies.

Third-Party Services

I may use trusted third-party platforms to operate my business, including services for scheduling, payments, video meetings, email, website hosting, and file storage.

These providers maintain their own privacy policies and security practices.

Examples include:

  • Squarespace

  • Google Workspace

  • Google Meet

  • Stripe

  • Square

  • Acuity

Data Security

I take reasonable administrative, technical, and organizational measures to protect your personal information. However, no method of electronic storage or internet transmission is completely secure, and I cannot guarantee absolute security.

Data Retention

Client information and submitted materials are retained only as long as reasonably necessary to provide services, maintain business records, comply with legal obligations, or resolve disputes.

Information that is no longer needed will be securely deleted when practical.

Your Rights

You may request to:

  • Review the personal information I have about you.

  • Correct inaccurate information.

  • Request deletion of your information, subject to any legal or business recordkeeping requirements.

Requests may be submitted using the contact information below.

Cookies and Website Analytics

If my website uses cookies or analytics tools, they may collect limited information about how visitors use the website in order to improve performance and user experience.

You may disable cookies through your web browser, though some website features may not function as intended.

Changes to This Privacy Policy

I may update this Privacy Policy from time to time. Any updates will be posted on my website with a revised effective date. Continued use of my services after changes are posted constitutes acceptance of the updated policy.

Contact

If you have any questions regarding this Privacy Policy or how your information is handled, please contact me.